FAQs

Answers to the questions we hear most about orders, shipping, returns, and caring for your jewelry.

Yes. Sterling silver items are genuine. Check each product description for exact materials.

Tarnish is natural and caused by exposure to air, moisture, sweat, and chemicals. It doesn’t mean the jewelry is fake or defective.

  • Store in a cool, dry place
  • Keep in a pouch or sealed bag
  • Avoid chlorine, salt water, perfumes, and chemicals
  • Remove before showering or swimming
  • Wipe with a soft cloth after wear
  • Use a silver polishing cloth for tarnish
  • Store pieces separately to avoid scratches

Yes. Use a silver polishing cloth or a sterling silver cleaner, following instructions carefully, especially for stones or special finishes.

No. Stainless steel is highly resistant to tarnish, rust, and discoloration.

We recommend removing it to protect it from moisture, chlorine, salt water, and chemicals.

The material is listed in each product description. Because Sloop Jewelry carries different types of jewelry, please review the individual product listing before purchasing.

Sizing information is provided in the individual product listing whenever available.
For necklaces and chains, check the listed length and width. For rings and bracelets, we recommend measuring before ordering to ensure the best fit.

We offer a 30-day return policy. Jewelry may be returned within 30 days as long as it is in its original condition and has not been damaged or altered.
If you have any questions about a return, please contact us and we'll be happy to assist you.

Shipping times vary depending on the item and its fulfillment location. Please review the estimated delivery information provided with your order.

If you have a question about a product, your order, shipping, or a return, please contact us through the contact information provided on our the website we are happy to help

Our goal is simple: to offer great-looking, quality jewelry at fair prices while providing friendly and dependable customer service.
Sloop Jewelry — Style. Quality. Confidence.

SET OF 2: Silver & Gold Tungsten Bracelet – 8.5" Two-Tone Chevron… – alternate view 2 | Sloop Jewelry

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